Terms of Service

Last updated: 07/09/2026

Welcome to ScentAdda. These Terms of Service govern your use of our website and your purchase of products from ScentAdda.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About Our Store

ScentAdda operates an online store offering perfumes, fragrances, and related products.

Throughout these Terms, the words "we", "us", "our", and "ScentAdda" refer to ScentAdda. The terms "you" and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

• You will provide accurate and complete information when placing an order or creating an account.

• You will use the website only for lawful purposes.

• You will not attempt to misuse, damage, disrupt, or interfere with the website.

• You will not use our website for fraudulent or unauthorized activities.

• You will not copy, reproduce, modify, or distribute our website content without permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, and other information displayed on our website are accurate.

However:

• Product images may appear slightly different depending on your device or screen.

• Fragrance perception may vary from person to person.

• Product availability may change without prior notice.

• We reserve the right to correct errors or update product information when necessary.

We do not guarantee that every product description, image, or other website content will always be completely error-free.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding the order and provide an appropriate resolution, which may include cancellation and refund where applicable.

5. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, including errors caused by technical issues, incorrect information, or system errors.

If an order has been placed with an incorrect price due to an obvious error, we may contact you before processing the order.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order may be cancelled or rejected in certain circumstances, including:

• Product availability issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery or serviceability limitations

• Other legitimate operational reasons

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund & Return Policy.

7. Payments

We accept payment methods displayed during the checkout process.

Payments may be processed through third-party payment providers. By completing a transaction, you agree to provide valid and accurate payment information.

ScentAdda does not intentionally store complete payment credentials such as card numbers, CVV, UPI PINs, or banking passwords on its own servers.

8. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Delivery timelines may vary depending on:

• Delivery location

• Courier availability

• Product availability

• Weather or other unforeseen circumstances

• Operational or logistical delays

Please refer to our Shipping Policy for detailed information regarding shipping and delivery.

9. Returns, Refunds and Exchanges

Returns, refunds, cancellations, and exchanges are governed by our Refund & Return Policy.

Customers are responsible for reviewing the applicable return conditions before requesting a return or refund.

10. Promotions and Discounts

From time to time, ScentAdda may offer discounts, promotional codes, special offers, or other promotional campaigns.

Promotions may have additional terms and conditions, including:

• Validity period

• Product restrictions

• Minimum order requirements

• Usage limits

• Customer eligibility

ScentAdda reserves the right to modify or discontinue a promotion where permitted by applicable law.

11. Intellectual Property

All content available on the ScentAdda website, including but not limited to:

• Logos

• Brand names

• Product images

• Text

• Graphics

• Website design

• Videos

• Product descriptions

• Other original content

is owned by or licensed to ScentAdda, unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

12. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, analytics providers, marketing platforms, and other service providers.

Your use of certain third-party services may also be subject to their own terms and policies.

ScentAdda is not responsible for the independent terms, policies, or practices of third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, ScentAdda will not be responsible for losses or damages arising from:

• Temporary website unavailability

• Technical errors or interruptions

• Delays caused by third-party delivery providers

• Events outside our reasonable control

• Customer-provided incorrect information

• Improper use of products

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Disclaimer

The information provided on our website is intended for general informational and shopping purposes.

We make reasonable efforts to keep our website information accurate and updated, but we do not guarantee that all information will always be complete, current, or free from errors.

15. Changes to These Terms

ScentAdda may update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms are published on our website. We recommend reviewing this page periodically.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India, subject to the jurisdiction of the appropriate courts.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

ScentAdda
Email: scentadda@gmail.com
Phone/WhatsApp: +91 9266210701
Address: 134A, Eastern Ave, Navjivan Buddh Vihar, Block B, New Friends Colony, New Delhi, Delhi 110025

By using the ScentAdda website, you acknowledge that you have read and agreed to these Terms of Service.